Want Job Security? Become a Utility Player Pt. 2

On Monday's post I discussed how utility players have a better shot at keeping their jobs during trying economic times because the companies they work for can typically count on them more. They demonstrate more versatility, more willingness to learn and of course show their value through action by just plain doing more than the "average" employee. It is through their actions and their measurable willingness to take on more that makes it easy for management to know who to keep and who to let go when times are tough.

So how do you become a utility player?

Great question! In fact the first step to becoming a utility player for your company is by asking questions just like that and many more like:

How do I do more? How can I learn more? How can I develop the skill that this department or that department needs? Who do I need to shoulder up with to learn more? Who is willing to take the time to teach me? Who is struggling and needs help? What needs to be done that no one else wants to do? What gaps does my company have that I can fill? What skills do I possess that no one has yet seen? What would the boss like to see? What does the boss need? What does my team lack? Where are we dropping the ball as an organization? Where else can my skills and experience be used? Where is the mop?

The list of questions are actually endless. No matter what questions you may need to be asking, it's the answers to them that will give you the first clue as to how to identify and become one of your company's utility players. Think about it, who on your team right now steps up to ask these questions? I suspect few if any do....am I right?

The quickest way to get yourself noticed and appreciated by the higher ups is to start asking these questions and many more like them. Listen to what answers are given and then volunteer to step up and take a spot at helping in the areas that need help. Sure, sure, I can hear many of the naysayers now saying, "I already have too much on my plate. I could not possibly take on more. They don't pay me enough to do more." Blah, blah, blah.

I read somewhere recently that the average American worker only works an average of 5.5 hours per day (can't put my finger on the article at present but will update in the future if I can locate it again). The rest of the time is squirreled away playing on the Internet, text messaging, taking personal phone calls and a myriad or other non-work related activities. Is it any wonder why the excuses pile up? More work means less play and that makes Jack and Jane dull boys and girls.

No. It just means Jack and Jane are the easy first targets when it comes time to start slashing the red ink.

The choice is yours of course but I am here to tell you that demonstrating a willingness to learn and take on more will be one of the best ways to get yourself recognized, noticed and valued by the boss or business owner. Heck just asking some of the questions I have outlined above will set you so far ahead of the rest of the sheep that good things are bound to come from just asking.

Try it. What do you have to lose? The utility player isn't playing for the glory, they are just filling a role that needs to be filled. At minimum you pick up some more work experience that you might not otherwise have gotten and of course define yourself in the hearts and minds of those who matter as a "go to" guy or gal. Seems like a fairly even trade especially when it comes time to see who needs to stay and who needs to go. I myself would rather be the utility player that is uncuttable - what about you?

In my next post we will discuss how being a good utility player can help you Ripple your way to better, stronger relationships with your prospects and clients.

Ripple On!!!

Want Job Security? Become a Utility Player

The most valuable asset to a company is an employee with a willingness to learn. Why? Because people who demonstrate a willingness to learn, to try anything new, are quite simply more involved and engaged and often more committed to the company. These people often demonstrate the ability and versatility to take on new tasks, challenges and entirely new responsibilities and become people that the company depends on in times of need or forced change. I call these employees your utility players.

Much like in sports where a player is not only good in one position but is good in many positions, utility players have their place in the workplace as well. Utility players often play pivotal roles during trying economic times with their willingness to take on more responsibilities outside their job requirements. They step up to the plate to do the heavy lifting when most others retreat into the "it's not my job" hole of mediocrity.

If you look closely, I am sure you would find many faceless and nameless people who helped many of today's major corporations breakout from obscurity and become something in the marketplace. The thing is most utility players simply do the job that they see needs to be done, not simply the one before them. They aren't in it for the glory and fame and often are the least outwardly recognizable. But these little bright stars in the vast blackness of most corporate entities are almost always the most assured to be safe when corporate layoffs take place. Let's face facts, if you're the executive having to decide who to cut during a layoff do you want to cut the man or woman that just does their job (as outlined in the job description) or do you want someone who demonstrates their willingness to do more, take on more and perhaps get their hands a little dirty along the way?

The answer is obvious.

We will tackle how you become a utility player for both your company and your clients in an upcoming BLOG post. For today, I just wanted to get you thinking about how versatile you really are in your present job and just how close or far you may be from becoming one of your company's most treasured and valued utility players.

Ripple On!!!

The People Whisperer?

Yesterday I had a delightful conversation with a business colleague of mine that claims they have yet another nickname for me amongst the business community here in Austin: The People Whisperer. I was at first perplexed by the comment, naturally defaulting to the images of the crazy Dog Whisperer guy on Animal Planet and worrying the unsolicited title was not meant in a nice way. Sensing my uneasiness with my newly appointed title my colleague quickly pointed out that the comment was meant as a very big compliment.

It seems that despite my public confession of being quite shy and introverted that several people simply don't believe it to be so. He told me that the title sort of began as someone's description of my unusual ability to get most anyone to open up and talk. Apparently another colleague had seen me work my people skills at a recent event where I found myself faced with someone who was not naturally conversational or, and his words here, known to be friendly. It seems that I was able to get this woman talking and ended up connecting her with several people before night's end and they watched this person transform by the end of the event.

I meet so many people that I honestly couldn't tell you who they were actually referring to but it's their story so I believe them. It was apparently that out of this conversation of five or six people who know me that the title was apparently unanimously voted on and approved. As he described in greater detail how many of these colleagues admire me for what I doing to teach people and whole organizations why the power of connection is so critical I found an enormous sense of pride welling up inside. I was truly touched.

I can certainly think of a lot of other titles that wouldn't be nearly as cool nor as valuable to me. But there is something about being recognized and admired by a group of peers for something that honestly I don't believe comes naturally to me. People do scare me. I am introverted...I swear! This whole "get out there and connect" mantra that I talk about over and over again is valid but is something I have to push myself daily to do and I know for some it isn't easy. I also know the rewards far outweigh the potential pitfalls that putting it one's self out there brings so I preach it and practice it with religious conviction.

As I thought about the People Whisperer title, I guess I do have a way about getting through most of the walls and defenses that people put up when communicating with others. I have found so many neat people during this amazing Ripple journey because I was willing to take a chance and get someone to open up and talk. There is no doubt that having a strategy and process for taking advantage of the opportunities to connect with those who cross your path in life is so very worth it.

The good news for you is....if I can do it, so can you. Heck there is no doubt you are more likely better at than I am.

People whisperer eh? I like it!

Ripple On!!!

Ripple Connection Question Of The Week

Ripple Connection Questions are a unique way to engage people in conversation. Whether with a complete stranger or someone you already know, but want to know better, using Ripple Connection Questions (RCQ) accelerate the dialogue and deepen the connection. The questions are by design, fun to ask and fun to answer, and can take your connection to an entirely new level. Come on, break out of that shell of yours and start Rippling.

So with no further adieu....this week's Ripple Connection Question is:

WHAT WOULD YOU LIKE TO
BE DOING IF YOU WEREN'T
DOING WHAT YOU ARE
DOING RIGHT NOW?

I love using this question at networking events and pulling it out before someone can ask me "So Steve what do you do?" The uniqueness of the order of words is always perfect for creating a temporary brain scramble on someone who is used to the same old boring way of networking. This question gives people a reason to pause and to really contemplate what you have just asked them and the answers you will get will simply amaze you.

For example here are some I recently received which gave me great insight and massive opportunities to stir some new connections in an entirely different (and much more fun) direction at a recent networking event (I had to attend).

Ted - Insurance Agent - Would rather be a gourmet cook with a little bistro in the South of France

Marianne - Army Recruiter - Would rather be a professional skydiving instructor and work only with kids from broken homes to teach them what is possible when they push themselves

Mark - Salesman - Would like to be a whitewater raft guide. He only feels at true peace when he is the mountains.

Suzanne - Stay-At-Home-Mom - Would rather travel the country (with kids in tow of course!) promoting a children's book that teaches valuable lessons.

No matter who the question is asked of you will undoubtedly find that everyone can come up with something that person would rather be doing. And the details of what that something is can open up a world of possibilities and connection for you both. Give it a try this week and see what kinds of Ripples this powerful little question can create for your connections!


Ripple On!!!